Mayank Kale and Amrit Singh, co-founders of Loop, are working to change how employee health insurance is used in India. At 27, both founders lead a company that links insurance with day-to-day medical care. Loop combines health insurance with access to a primary care doctor, free consultations, and lower-cost diagnostics. The aim is simple: help employees get care early and avoid confusion during medical emergencies.

Mayank Kale and Amrit Singh started Loop after years of exposure to health systems in India and abroad. Their experience showed them a clear problem. Insurance exists, but people do not know how to use it. Many employees face stress, high bills, and delays because they lack guidance when they fall sick.

Early Work in Healthcare Technology

Kale and Singh studied at the University of Illinois at Urbana-Champaign. During their undergraduate years, they built a software system to digitise patient health records. The system replaced paper files with digital entries that health workers could access on tablets.

They first deployed the software in Gadchiroli, a rural district in Maharashtra. ASHA workers used it to register patients, view past records, and guide treatment. The same system later saw use in Sierra Leone and Uzbekistan. University grants supported these deployments, which the founders offered free.

This work gave Kale and Singh hands-on exposure to healthcare delivery. It also showed them that technology alone does not solve health problems unless systems support people at the point of care.

A Broken Incentive Structure

After graduating, the founders returned to India and built more health-related products. One connected general physicians with specialists. Another focused on care coordination. While these tools helped in parts, a larger issue kept surfacing.

Kale observed that healthcare incentives often push unnecessary tests and procedures. Singh pointed to the lack of primary care. Only a small share of Indians have a family doctor. This pushes people toward hospitals even for basic issues.

At the same time, employer health insurance grew fast. Workplace insurance plans expanded by more than 30 percent in the past year, while individual plans declined. Yet employees still struggled. They faced out-of-network charges and claim confusion. During emergencies, they did not know whom to contact.

These gaps shaped the idea behind Loop.

The Loop Model

Loop bundles insurance with care access. Employees get a primary care doctor, unlimited online consultations, and discounted diagnostic tests. Some plans include wellness sessions such as yoga. The goal is to make care easy to access before problems grow.

Loop acts as a broker between employers and insurers. Companies pay an annual premium to insurers. Loop earns a commission for onboarding and ongoing service. The company focuses on use, guidance, and follow-through rather than selling policies alone.

The founders believe this model reduces friction. When employees talk to a doctor early, they avoid emergency visits. Over time, this lowers costs and improves outcomes.

Growth Across Cities

Loop has raised over $40 million from investors. Backers include Khosla Ventures, General Catalyst, Elevation Capital, YC Continuity Fund, and Tribe Capital. The funding supported expansion, hiring, and product development.

The company now works with about 600 companies across Mumbai, Delhi, Bengaluru, and Pune. Around 450,000 employees and their families use Loop’s services. The founders say revenue has grown four times year-on-year.

Investor Mayank Khanduja of Elevation Capital has said the founders understand India’s health system and focus on execution. He noted their long-term view on care and cost control.

Moving Beyond Digital Care

Loop has started piloting physical clinics. These clinics allow employees to walk in for check-ups and basic consultations. The clinics aim to support users who prefer in-person care or need quick visits.

The pilots are limited for now. The founders plan to expand based on outcomes and demand. This blended model reflects a wider trend in health-tech, where online access pairs with offline care.

Roles Inside the Company

Mayank Kale serves as co-founder and CEO. He focuses on product direction and long-term strategy. Amrit Singh, co-founder, works on operations, partnerships, and insurer relations. Together, they spend time with employers to understand workforce needs.

Loop positions itself as a service partner. The platform helps with claims, plan design, and employee education. It tracks usage patterns and shares insights with employers while protecting privacy.

Recent Direction

In recent months, Loop has continued to add mid-sized and large employers. Companies seek clearer benefits as healthcare costs rise. Loop has also invested in data systems to flag preventive care needs.

The founders say demand remains steady. Employers want plans that employees can use without stress. Loop’s approach fits this need.

Building for Scale With Care

Kale and Singh avoid fast expansion without support systems. They focus on cities where care networks exist. They also work with insurers to improve network quality.

At 27, the founders work on healthcare infrastructure rather than consumer features. Their aim is to fix basics: access, guidance, and follow-up.

Loop’s growth shows a shift in how companies view health benefits. Insurance now links to care, not paperwork. For Kale and Singh, success means fewer emergencies and clearer paths to care.

Frequently Asked Questions (FAQs)

Q1. Who are Mayank Kale and Amrit Singh?
They are Indian entrepreneurs and co-founders of Loop, a platform that links employee health insurance with primary care.

Q2. What does Loop do?
Loop provides employee health insurance bundled with access to doctors, free consultations, and discounted diagnostics.

Q3. How many users does Loop serve?
About 450,000 employees and their families use Loop across major Indian cities.

Q4. How much funding has Loop raised?
Loop has raised over $40 million from investors including Khosla Ventures, General Catalyst, and Elevation Capital.