Khet Singh works on a problem that affects most hospital patients. At 29, he is the Co-founder of ClaimBuddy, a healthcare technology platform that simplifies health insurance claims. The platform supports both patients and hospitals during the claims process, which often causes delay and confusion.

ClaimBuddy focuses on operations, not policy sales. It helps hospitals file and track claims and helps patients understand what gets approved and why. The goal is clear settlement with fewer delays.

Early Education and Career

Khet Singh studied at Khalsa College, University of Delhi. He later joined Indian Institute of Management Bangalore.

Before starting ClaimBuddy, he worked in early-stage startups. These included Urban Company and Pristyn Care. At these firms, he worked close to operations.

His time at Pristyn Care gave him direct exposure to hospitals and insurance desks. He saw delays, paperwork issues and poor coordination. Patients often waited weeks for claim approval. Hospitals faced follow-ups and rejections.

This experience shaped his next step.

Founding ClaimBuddy

During his second year at IIM Bangalore, Khet Singh co-founded ClaimBuddy with Ajit Patel. He chose to skip campus placements and focus on the startup full time.

The founders aimed to fix one part of healthcare that saw little innovation. Insurance claims involved many steps. Most processes stayed manual. Errors caused delays.

ClaimBuddy was built to manage this flow.

How ClaimBuddy Works

ClaimBuddy partners with hospitals. It supports insurance desks with trained staff and digital tools. The platform helps collect documents, submit claims and track approvals.

Patients receive updates on claim status. Hospitals get support in handling insurer queries.

The system reduces back-and-forth. It also improves clarity.

ClaimBuddy does not sell insurance. It works only on claims processing.

Scale and Reach

Today, ClaimBuddy works with about 450 hospitals across India. These include small nursing homes and large hospitals.

The platform processes thousands of insurance claims each month. Claims cover cashless and reimbursement cases.

The company focuses on steady growth rather than quick expansion. It adds hospitals where it can maintain service quality.

Addressing a System Gap

Health insurance coverage in India continues to grow. Yet claims handling remains a pain point. Each insurer follows different rules. Hospitals must manage multiple formats.

ClaimBuddy acts as a layer between hospitals and insurers. It standardises workflows and reduces manual effort.

This helps hospitals focus on care instead of paperwork.

Business Model

ClaimBuddy operates as a B2B service. Hospitals pay for claims support. Patients do not pay extra.

The company invests in training and process control. Staff work on-site at hospitals or through remote systems.

The focus remains on accuracy and response time.

Learning from Operations

Khet Singh’s background in operations shapes the company. He views claims as a service problem. Each delay has a cause. Each rejection needs resolution.

The team tracks metrics such as approval time and rejection rate. This helps improve outcomes.

Looking Ahead

ClaimBuddy plans to work with more hospitals. It also plans to deepen insurer integration.

The company does not plan to move into insurance sales. It plans to stay focused on claims.

Khet Singh believes clarity in claims improves trust in healthcare.

A Practical Role in Healthcare

Insurance claims do not attract attention. Yet they shape patient experience.

Through ClaimBuddy, Khet Singh works on this gap with focus and discipline. His approach shows how healthcare improves when systems work better.

FAQs

Q1. Who is Khet Singh?
Khet Singh is an Indian healthcare entrepreneur and the Co-founder of ClaimBuddy.

Q2. What does ClaimBuddy do?
ClaimBuddy helps hospitals and patients manage health insurance claims.

Q3. What is Khet Singh’s age?
He is 29 years old.

Q4. Why is ClaimBuddy in the news?
The platform now works with around 450 hospitals and processes thousands of claims each month.