Wipro reconfigures four core business lines to propel tech-led transformation
Wipro Ltd, India’s fourth-largest IT services provider, has made a major overhaul of its global business lines as part of CEO Srinivas Pallia’s larger transformation agenda. The development comes as Pallia marks his first anniversary in office, seeking to stem revenue slowdowns and more closely tailor the company to rapidly changing client requirements.

From April 1, 2025, the new organization consists of four verticals: Technology Services, Business Process Services (BPS), Consulting Services, and Engineering. The reorganization also follows a series of high-level departures, with Jo Debecker, head of the FullStride cloud business, one of the latest to leave.

New business verticals to sharpen client focus
The new Technology Services business will be headed by Nagendra Bandaru, a 26-year-old Wipro veteran. It will concentrate on providing cloud-driven, industry-specific solutions, while bringing together cybersecurity, AI, data analytics, and enterprise applications under one umbrella.

The Business Process Services business, under Jasjit Kang, will serve digital operations and customer experience change. It is an extension of Wipro’s ongoing effort to automate and digitalize old operations for enterprise customers.

Amit Kumar, erstwhile Accenture executive, will lead the new reconstituted Consulting Services vertical. Advisory-led transformational services will be provided by this vertical—empowering Wipro to address better client strategy and innovation priorities.

Srikumar Rao, meanwhile, will head Engineering Services with a renewed focus on research, product design, and front-end innovation across sectors such as manufacturing, autos, and communications.

Leadership moves reflect strategic alignment
Srini Pallia’s first year as CEO has witnessed 10 exits at senior levels, with seven having been replaced by internal leaders. His strategy of reorganization indicates a move towards agility and operationalization, especially in bringing together consulting with delivery in client portfolios.

In a statement, Pallia explained, “This transformation of our business lines allows us to intensify our focus on client needs with AI-fueled and consulting-led solutions. The realignment will facilitate delivering customized, high-impact transformation.”

The leadership redesign comes after Wipro’s previous business line redesign in 2023 under former CEO Thierry Delaporte that established business units such as FullStride Cloud and Wipro Engineering Edge.

Revenue stresses persist in FY25
Wipro is the sole one of India’s top four IT services firms likely to post a second year in a row of revenue decline. FY24 closed with $10.8 billion of revenue, down 2.2%. The Q4 FY25 guidance by the company is between $2.6 billion and $2.66 billion of IT services revenue, reflecting more squeeze.

During the nine months through December 2024, Wipro’s revenue was $7.78 billion, a decrease of 4.2% from the year before—underlining continued softness in spending on technology across the world.

Even as this has been posing challenges, the company is unwavering in keeping its operating margin goalpost of 16% and has trimmed high-cost discretionary expenditure like team offsites.

Industry observers are optimistic about the restructuring
Some market watchers consider the structural shift timely. Phil Fersht, HFS Research CEO, said, “It makes complete sense to bring cloud and AI together, since their strategies become more and more intertwined. Establishing separate verticals such as BPS and Consulting will enhance visibility, accountability, and delivery.”

Despite that, macro factors hang heavy. Morgan Stanley analysts, Kotak Institutional Equities analysts, and Motilal Oswal have predicted lacklustre growth in India’s $283-billion IT sector on account of high interest rates, geopolitical uncertainty, and tariff risks in the newly sworn-in Trump regime in the US.

Conclusion
As Srinivas Pallia completes his first anniversary at the top, Wipro’s strategic reorganisation reflects a risk-taking effort to reclaim its position in a changing technology environment. As it aligns business segments with domain competency and client value creation, the company is attempting to stabilise performance and create a more robust, future-focused services business.

Whether these structural changes find their way to the bottom line remains to be seen, but Wipro’s direction is no mystery: consultant-led, AI-powered transformation with a laser-like focus on operational efficiency.