Wipro Ltd. has unveiled a significant restructuring of its global business operations as Chief Executive Officer Srinivas Pallia pushes ahead with efforts to reposition India’s fourth-largest IT services company for the next phase of growth.

Effective April 1, 2025, the company has reorganised its operations into four core business lines: Technology Services, Business Process Services (BPS), Consulting Services, and Engineering. The move is designed to simplify operations, strengthen client engagement, and improve the company’s ability to deliver AI-driven and industry-focused solutions.

The restructuring comes as Pallia completes his first year as CEO amid a challenging global technology spending environment.

Four Business Verticals to Drive Growth

Under the new operating model, Wipro has consolidated several capabilities into dedicated business units with specialised leadership.

The four business lines are:

• Technology Services
• Business Process Services (BPS)
• Consulting Services
• Engineering

The company believes the new structure will enable faster decision-making, greater accountability, and improved alignment with evolving customer requirements across industries.

Technology Services to Focus on AI and Cloud

The newly created Technology Services business will be led by Nagendra Bandaru, a long-serving Wipro executive with more than two decades at the company.

The division will bring together several technology capabilities, including:

• Cloud services
• Artificial intelligence
• Cybersecurity
• Data analytics
• Enterprise applications

By integrating these services under a single organisation, Wipro aims to deliver industry-specific technology solutions while helping enterprises modernise their digital infrastructure.

Business Process Services to Expand Digital Operations

The Business Process Services (BPS) division will be led by Jasjit Kang.

The business will focus on helping organisations modernise operational processes through automation, digital workflows, and customer experience transformation.

As enterprises continue investing in operational efficiency, BPS is expected to play an important role in supporting large-scale digital transformation programmes.

Consulting Services to Strengthen Strategic Advisory

Wipro has also established a dedicated Consulting Services vertical under Amit Kumar, who previously worked at Accenture.

The consulting business will provide advisory services covering:

• Business transformation
• Digital strategy
• Technology consulting
• Innovation planning
• Enterprise modernisation

The company expects stronger consulting capabilities to create closer integration between strategic advice and technology implementation.

Engineering Business Targets Product Innovation

The Engineering business will be headed by Srikumar Rao.

The division will concentrate on engineering research, product development, and innovation across industries such as:

• Manufacturing
• Automotive
• Telecommunications
• Industrial technology

Engineering services continue to represent a growing opportunity as businesses increase investments in connected products, software-defined systems, and digital engineering.

Leadership Changes Continue Under Srinivas Pallia

The restructuring follows a series of leadership changes during Pallia’s first year as Chief Executive Officer.

The company has witnessed several senior executive departures over the past year, with many leadership positions filled through internal promotions.

Among the notable exits was Jo Debecker, who previously led Wipro’s FullStride Cloud business.

The leadership transition reflects Pallia’s effort to reshape the organisation while strengthening internal leadership across key business units.

CEO Emphasises Client-Centric Transformation

Commenting on the restructuring, Srinivas Pallia said the changes are intended to strengthen Wipro’s ability to address changing customer priorities.

According to the company, the new operating model combines consulting expertise with AI-powered technology services to deliver more customised business transformation programmes.

The restructuring is also expected to improve collaboration across business units while increasing operational agility.

Revenue Pressure Continues

The organisational changes come during a period of slower growth for the global IT services industry.

For FY24, Wipro reported revenue of approximately $10.8 billion, representing a decline of 2.2% compared with the previous financial year.

During the first nine months ending December 2024, revenue stood at $7.78 billion, down 4.2% year-on-year.

The company also projected fourth-quarter FY25 IT services revenue in the range of $2.60 billion to $2.66 billion, reflecting continued softness in enterprise technology spending.

Despite slower revenue growth, Wipro has maintained its operating margin target of approximately 16% while implementing measures to improve cost efficiency.

Industry Experts See Strategic Benefits

Several industry analysts believe the restructuring aligns with broader trends across the global technology services market.

As organisations increasingly integrate artificial intelligence into cloud transformation programmes, consulting, engineering, and managed services are becoming more closely connected.

Market observers have noted that combining cloud, AI, cybersecurity, and enterprise applications under a unified structure could improve delivery efficiency and simplify customer engagement.

Dedicated consulting and business process units may also provide greater accountability while helping clients pursue end-to-end digital transformation initiatives.

Broader Industry Challenges

Wipro’s restructuring takes place against a backdrop of cautious technology spending worldwide.

Global IT service providers continue to face challenges including:

• Higher interest rates.
• Geopolitical uncertainty.
• Delayed enterprise technology investments.
• Pressure on discretionary spending.
• Changing demand patterns driven by artificial intelligence.

Although long-term demand for digital transformation remains strong, many enterprises have become more selective in approving large technology projects.

These conditions have affected growth across India’s IT services sector, prompting companies to focus on operational efficiency and higher-value services.

Outlook

Wipro’s latest organisational restructuring marks one of the company’s most significant strategic changes in recent years.

By creating dedicated businesses focused on technology services, consulting, engineering, and business process transformation, the company aims to strengthen its position in an industry increasingly shaped by artificial intelligence, cloud computing, and digital innovation.

As Srinivas Pallia enters his second year as CEO, the effectiveness of the new operating structure will be measured by its ability to improve client engagement, accelerate growth, and enhance operational performance in a competitive global IT market.

Most Searched FAQs

1. Why has Wipro reorganised its business?

Wipro has restructured its operations to improve client focus, strengthen AI-led services, simplify delivery, and align its business with changing enterprise technology needs.

2. What are Wipro’s four new business verticals?

The company has created four core business lines: Technology Services, Business Process Services (BPS), Consulting Services, and Engineering.

3. Who is leading Wipro’s Technology Services business?

Nagendra Bandaru will lead Technology Services, overseeing cloud, artificial intelligence, cybersecurity, data analytics, and enterprise applications.

4. Who is Wipro’s CEO?

Srinivas Pallia became Chief Executive Officer of Wipro in 2024 and has introduced several strategic initiatives aimed at improving the company’s long-term growth.

5. Why is Wipro focusing on AI and consulting?

The company believes enterprises increasingly require integrated consulting and AI-driven technology solutions to support digital transformation and operational efficiency.

6. What challenges is Wipro facing?

Wipro continues to navigate slower global technology spending, cautious enterprise investment, geopolitical uncertainty, and intense competition within the IT services industry.

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